From
15,500 Club Points
per couple*
America's Music Cities From 15,500 Club Points per couple* Featuring New Orleans, Memphis & Nashville
Classic New Tour
Tour Types
- Classic
- Exploration
- Faith
- Cruising
- Spotlights
Enjoy a refined take on the art of group travel.
Experience true adventures on these Collette small group tours.
Set out on an inspiring journey on these faith-based travel experiences.
Explore the world's most beautiful waterways.
Come to know your destination during a single-hotel stay.
Your Tour at a Glance
Stay
Meals
Tour Activity Level
The activity level for this tour:
1
2
3
4
You’re a leisurely traveler. You typically take it easy and discover the energy of a new place by people-watching or soaking in the atmosphere at a local café. You can climb at least one flight of stairs, board a coach, and walk unassisted at a relaxed pace for up to 60 minutes without difficulty. You can easily handle altitudes up to 5,000 feet.
You like a balanced approach to travel. Walking two to three miles over the course of a day is no problem for you. You can partake in a two-hour leisurely walking tour, covering up to two miles (with included breaks). You can handle a variety of terrains, from cobblestone streets to moderate hills with relative ease and without assistance. You can climb two flights of stairs with ease. There may be 1 to 2 days on this tour when walking tours can cover 3 to 4 miles over uneven terrain. You can handle altitudes up to 6,000 feet.
You’re an on-the-go traveler. You don’t want to miss a thing, so walking and standing for longer periods of time (2-3 hours) isn’t a big deal. A moderately paced two-and-a-half-hour walking tour, covering several miles, hills, and uneven surfaces, is no problem for you. Walking four miles over the course of a day is very doable, as is climbing into and out of various modes of transportation (tuk-tuk, cable car, zodiac, etc.). You can climb three flights of stairs easily and handle altitudes between 6,000 and 9,000 feet. Expect some longer days balanced with free time to recharge or set out on your own adventure. This level is not a fit for travelers who require mobility assistance devices.
You’re ready to seize the day, whatever it may bring. You lead an active life at home (walking, biking, and half or full day hikes are things you may enjoy) and 10,000 steps a day is normal for you. You can handle longer walking tours (more than 3 hours covering 3+ miles at a steady clip) and activities that involve traversing uneven terrain, steep slopes, standing for periods of time, and varying altitudes and temperatures. You don’t mind being on the go with some early starts, late-nights, and full days. You can handle altitudes of 9,000 feet or higher with little to no issue. This level is not appropriate for travelers who use wheelchairs, walkers, and other mobility assistance devices.
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Itinerary
America's Music Cities featuring New Orleans, Memphis & Nashville
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Enhance Your Trip
Optional Excursions
Add some more spice to your tour with optional excursions.
Pre and Post Night Stays
Enjoy arriving early or checking out late with our Pre and Post night stays.
Extension Style
The extension style for this tour:
Guided
Hosted
Independent
Experience the destination with a full itinerary planned for you. You’ll be joined by a dedicated Tour Manager and enjoy planned local experiences and sightseeing. In addition, your accommodations, daily breakfast, and any transfers to connect with your main tour are included. The Tour Manager for your extension may or may not be the same person as your main tour.
Enjoy a mix of time on your own and some planned tour activities. A local expert is available during part of your stay to guide you during scheduled activities and provide recommendations. In addition, your accommodations, daily breakfast, and any transfers to connect with your main tour are included.
Explore a destination on your own. Your accommodations, daily breakfast, and any transfers to connect with your main tour are included – the rest is whatever you decide! On an independent extension, there won’t be a Tour Manager or local representative present.
Traveler Reviews
America's Music Cities featuring New Orleans, Memphis & Nashville
From 15,500 Club Points
per couple*
8 Days • 11 Meals
Call to Book: 888.682.4862-
Review on 04/18/2025
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Trip Rating:
I enjoyed the two recording studios we had and tours of and the Elvis Pressley and Tina Turner stops. The Grand Ole Opry (old and new) were good. The flight from Sacramento to New Orleans should have been direct. There was too much driving on the bus between points of interest. We were required to get up early each day. It would have been nice to spend two nights at each hotel - there was much packing and unpacking. There was a lot of standing and walking when we were off the bus. We had a terrific bus driver but a so-so tour guide.
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Review on 04/18/2025
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Review on 04/18/2025
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Everything was excellent including lodging, included meals and things to do. Walking tour of New Orleans was my favorite.
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Review on 04/11/2025
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Review on 04/11/2025
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Review on 04/08/2025
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Learning about country music, seeing Memphis and all the Elvis places and things, seeing Nashville , seeing old Mississippi , I also liked the hotels we stayed in during our trip. Nice mix. Nice pace over our time on the tour.
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Elizabeth what’s the best tour guide we’ve ever had.
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New Orleans jazz band on bourbon Street
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The tour was fabulous and the induction at the Grand Ole Opry was the best! The entire tour was pleasurable from start to finish!
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The tour was great and I saw many events that were very interesting. The walking tour in the French Quarter was excellent.
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Very well run, a lot of fun, favorites were the Civil rights museum in Memphis, thr Ryman auditorium and GOO and RCA studio B tour Loved Elizabeth Williams
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We had a great trip. The tour guide was friendly, knowledgeable, and had a great sense of humor. Accommodations and transports were top notch. The schedule was full and kept us moving. It was nice to have a trip all planned out. We learned a lot about the history of the cities, music styles and the artists that were prevalent in the cities we visited. The music; whether you saw a jazz band in New Orleans, a blues band in Memphis, or country stars performing at the Grand Ole Opry, they were all excellent. Highly recommended.
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The Memphis civil rights education was moving and enlightening. For the whole trip, music everywhere. Great fun.
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Excellent tour in all respects. A good chance to learn about country music and three cities. Tours of music recording studios and the National Civil Rights Museum were highlights. Going a day early to New Orleans gives you a chance to go to the World War Museum that is outstanding. Elizabeth is a great tour manager. I highly recommend the tour.
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Wonderful experience. Every minute was planned . Could have used a bit more down time. The evening concert at the Oprey was one of the highlights. Not enough time at Graceland.
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Could have skipped the Grammy place
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loved every minute, will definitely take another tour with Collette. Maybe even do this one again, it was so much fun!
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Great tour.
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Elizabeth was great at making all aspects of tour great. your could tell she really knew the area.
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This was my first Collette Tour. I wasn't sure what to expect but I really enjoyed it. Elizabeth, our tour guide, was wonderful. She added so much to our experience.
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New Orleans: Tours were interesting; especially the different cultural events through the years and the Mardi Gras World tour. So many things to see! Memphis: Civil Rights tour through Memphis was personal for me. I learned so much about the movement and my family's involvement. Nashville: Singing in Studio B - I have the CD as a memento for the great grand children! The Grand Ole Opry was amazing!
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New Orleans was my favorite because it had a lot of memorable history.
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Flights went well especially because it was school vacation week. The hotels were very nice! The Sheraton bar and food were very good. The Graceland Guest House was top notch and the Gaylord Hotel was amazingly huge & beautiful!! Each tour was informational and enjoyable. Elizabeth our tour guide was the best!! My memorable experiences were Bourbon Sreet, the Graceland Tour and seeing all Elvis' cars and "toys", Studio B and the Grand Ole Oprey and the Ryman Theater were also great experiences.
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The tour was seamless! Elizabeth met us at the airport and we went to out hotel. The whole week went smoothly and our bus driver, Derrick as well as other tour guides were awesome. The extra toyes we went on were fun and worth the cost. I has 3 most memorable experiences. Dinner at Tujaques, the jazz club on Bourbon St and the Grand Ole Opry!!!
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The breakfasts were awesome. The RCA Studio B was the highlight of the tour. I also recommend the free Cocktail Museum tour in Orleans
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Graceland tour Grand Ole Opry show
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Favorites.. Mardi Gras World, Graceland, Grand old Opry, Country Music Hall of Fame.. Hotels and hotel breakfasts were excellent..tour guide and driver were professional and accommodating. Overall wonderful trip!
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Tour included many activities and wish the WWII Museum and Biele Street were part of the tour. would have liked another day in New Orleans and Nashville. Really liked the tour of Graceland.
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NOLA jazz, Memphis Elvis immersion, Nashville country music - who could ask for more?!? I particularly enjoyed our bus tour thru Memphis narrated by local guide, Cecil, with his guitar. Not only did we pass famed Beale Street but we also passed the federal building where a scene in "Silence of the Lambs" was filmed, Danny Thomas's St. Jude Hospital where pediatric cancer miracles occur, & the Lorraine Hotel where MLK was shot. On top of this, Cecil told us everything about Elvis from the time he arrived in Memphis @ age 13 til he left Sun Records for RCA in his mid- twenties. Plus Cecil strummed his guitar and sang songs pertinent to everything we were seeing. It was truly an outstanding overview of everything Memphis.
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Had been on the tour several years ago and enjoyed it the second time
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Graceland, County Music Hall of Fame, Chet’s BBQ. The car service was great, loved having someone pick up & drop off at the airport. The tour manager, Elizabeth, was very knowledgeable and helpful. She showed a lot of grace considering their were some very difficult travelers in our group. Did not enjoy the brunch at 2 sisters in New Orleans
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It was very well organized throughout the entire time. The accommodations and hotels were top rated. The meals were outstanding. However, I would recommend that if we have a large lunch there should not also be a dinner included that same day.
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Would want a little more free time
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Some too long visits. Walking in NOLA. Loved the Goo Goo
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Our tour guide Elizabeth and bus driver Derrick had great knowledge of each area we visited. They shared great places to eat and little known facts. We were very well taken care of and didn’t have to worry about anything. Elizabeth added little touches that showed she really cared about us. I’m planning to do another tour that she does in 2025 and I’m sure it will be just as great as this one.
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enjoyed the whole trip grand ole opry was good
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Great trip with excellent food including beverages.
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Third time to take the trip. The tour manager was very good. She made the trip musical and I was impressed with her performance
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The pace was perfect for me
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I always have a good experience with Collette tours
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I rated it a 5 star trip because it’s the most exciting and overwhelming experience I have. Stayed in the most beautiful hotel( the Gaylord’s ). Went to the Elvis museum in Graceland , Elvis Mansion, and stayed at the guest house at the hard rock hotel . I have enjoyed every bit of my time in New Orleans listening to Jazz music, enjoyed Going to Memphis and Nashville. However, this is only possible because we had a very good tour guide who is very organized and made it FUN for us.
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I have told a lot of our friends of how great and interesting the tour was! But you must have Elizabeth as your tour guide!
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The other attendees and the tour manager were so much stinking fun!!
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Did not need such lax time
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Travel, food, rooms our tour guide was excellent. Everything was planned & on time. Just an excellent experience. I would highly recommend this tour.
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Meals included were not as good as they should have been. First accommodation was not great
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Collette as usual gave us a nice tour
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Whole tour was very well organized and controlled. We saw and experienced many things which we would never have been able to if we had gone on our own. Our favorite experience was staying at The Guesthouse and seeing Graceland.
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The tour was every thing I expected. The hotels were very nice and in a good location for the trip.
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This was my first experience with Collette and it was fabulous. Our guide, .Steve Mayer was so personable and prepared for this group. We saw all that was necessary and more, had great meals and made some new friends. I was very happy with your booking person and was sure at the perks of being given transportation to the airports and home. The pre travel package was clear and precise and easy to follow. The accommodations were really nice and I felt very safe during the whole trip. The only negative part of the trip was at the hotel in New Orleans. The lock on door to the room was defective making it hard to close. The safe didn’t work, it really needed a new battery. The lightbulbs in the lamps didn’t work.We were there for four nights and for two of those nights we had no hot water and on one more we had no water at all. The hotel gave us two other rooms on the same floor to take showers..one also had no water and the other had no hot water. No one else in our group had water issues. The lock was never fixed, they replaced a few bulbs. Steve tried to offer us reimbursement for a meal, but we refused because it was not his or Collette’s fault. That room should have been checked. They did offer to. move us at 11 p.m. but we had been up since 4a.m. traveling and we were already in bed. This is no way is a reflection o your company and we just chalked it up to travel mishaps. No one was hurt inconvenienced. We will definitely consider traveling with Collette on the future, as a matter of fact we are making plans to travel with a couple we met on their tour!
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Excellent service and travel experience.
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I rated the record studio tours really high because I just love classic rock & roll & classic country. I listen to both Sirius XM & Pandora stations. So touring & hearing about different artists recording stories was really very interesting to me.
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Elizabeth Williams was great, very organized and enjoyed all the places we went too. The basilica of Saint Louis in New Orleans was beautiful. So glad we went to Graceland as well.
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Elizabeth Williams was great, very organized and enjoyed all the places we went too. The basilica of Saint Louis in New Orleans was beautiful. So glad we went to Graceland as well.
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Everything is so well taken care of and well planned, so we just leave it in their hands.
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Everything is so well taken care of and well planned, so we just leave it in their hands.
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The air transportation was ridiculous. My favorite experience was the Grand Ole Oprey and also the Swamp Tour.
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The air transportation was ridiculous. My favorite experience was the Grand Ole Oprey and also the Swamp Tour.
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Well organized… packed full of sights and activities. The points of interest were very good.
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Well organized… packed full of sights and activities. The points of interest were very good.
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This was my first solo trip. Every aspect of it was so very special. I particularly liked listening to Jazz in New Orleans; visiting the interactive museums, visiting Graceland and Studio B as well as the Grand Ole Opry. I bonded with the loveliest people who shared these experiences with me. Equally important were the accommodations were excellent and food delicious and plentiful. Last but not least was Michael , our tour guide, who made sure that everyone was involved and was very responsive to questions and special needs. The Bus Driver Drew was especially supportive and helpful, particularly when I locked myself out of my room. Kudus to CSA Travel Director Gary and his lovely wife for joining us on this adventure. For me it was memorable.
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This was my first solo trip. Every aspect of it was so very special. I particularly liked listening to Jazz in New Orleans; visiting the interactive museums, visiting Graceland and Studio B as well as the Grand Ole Opry. I bonded with the loveliest people who shared these experiences with me. Equally important were the accommodations were excellent and food delicious and plentiful. Last but not least was Michael , our tour guide, who made sure that everyone was involved and was very responsive to questions and special needs. The Bus Driver Drew was especially supportive and helpful, particularly when I locked myself out of my room. Kudus to CSA Travel Director Gary and his lovely wife for joining us on this adventure. For me it was memorable.
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Excellent hotels and daily itineraries .... wonderful dining options.
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Excellent hotels and daily itineraries .... wonderful dining options.
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Well organized - great tour director - busy every day!
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Well organized - great tour director - busy every day!
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My most memorable experience was the Grand Ole Opry. I would have given the review 5 stars but I would like to be given the option in New Orleans to attend the swamp boat ride or a walking Garden District tour. I would chosen the Garden District. There wasn't enough time to do it on your own.
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My most memorable experience was the Grand Ole Opry. I would have given the review 5 stars but I would like to be given the option in New Orleans to attend the swamp boat ride or a walking Garden District tour. I would chosen the Garden District. There wasn't enough time to do it on your own.
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Graceland and recording studios visit
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Graceland and recording studios visit
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excelent tour, tour tour tour
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excelent tour, tour tour tour
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The entire trip was planned and executed meticulously.
We are pleased to hear you had a great time on our America's Music Cities Holiday tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
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The entire trip was planned and executed meticulously.
We are pleased to hear you had a great time on our America's Music Cities Holiday tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
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The Mardi Gras factory. Visiting the different hotels to see their decorations in new Orleans
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The Mardi Gras factory. Visiting the different hotels to see their decorations in new Orleans
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Very pleased with the entire tour.
We are pleased to hear you had a great time on our America's Music Cities Holiday tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
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Very pleased with the entire tour.
We are pleased to hear you had a great time on our America's Music Cities Holiday tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
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Not a fan of eating at malls and food courts. Would rather eat on our own in town at a restaurant.
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Not a fan of eating at malls and food courts. Would rather eat on our own in town at a restaurant.
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Would have preferred the hotels in Memphis and Nashville to have been located in the downtown area for walking access to downtown
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Would have preferred the hotels in Memphis and Nashville to have been located in the downtown area for walking access to downtown
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EXCELLENT TOUR! The tour was terrific, Haydee (our tour guide) was friendly, personable and made sure that we received the best tour possible. We experienced a variety of tours, museums and experiences which made our tour memorable.
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EXCELLENT TOUR! The tour was terrific, Haydee (our tour guide) was friendly, personable and made sure that we received the best tour possible. We experienced a variety of tours, museums and experiences which made our tour memorable.
We are pleased to hear you had a great time on our America's Music Cities tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
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Enjoyed the cities we visited, could have spent 1 more day in Memphis. Did not care for the Gaylord Opryland it needs updated. Second trip with Collette Tours and looking forward to more.
We are pleased to hear you had a great time on our America's Music Cities tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
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Trip Rating:
Enjoyed the cities we visited, could have spent 1 more day in Memphis. Did not care for the Gaylord Opryland it needs updated. Second trip with Collette Tours and looking forward to more.
We are pleased to hear you had a great time on our America's Music Cities tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Trip Rating:
Loved the trip as a whole. Everything went very smoothly. Enjoyed all 3 stops that we made to tour.
We are pleased to hear you had a great time on our America's Music Cities tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Trip Rating:
Loved the trip as a whole. Everything went very smoothly. Enjoyed all 3 stops that we made to tour.
We are pleased to hear you had a great time on our America's Music Cities tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Trip Rating:
Tour director was ok but she talked too much and treated us like children. I found it very annoying.
Hello, thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team. We hope to travel with you again soon.
Collette Support -
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Trip Rating:
Tour director was ok but she talked too much and treated us like children. I found it very annoying.
Hello, thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team. We hope to travel with you again soon.
Collette Support -
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Trip Rating:
Excellent tour for money. Activities were amazing. Tour guide and driver were informative and helpful.
We are pleased to hear you had a great time on our America's Music Cities tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Trip Rating:
Excellent tour for money. Activities were amazing. Tour guide and driver were informative and helpful.
We are pleased to hear you had a great time on our America's Music Cities tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Trip Rating:
Different hotels in Memphis and Nashville closer to downtown
Hello, thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team. We hope to travel with you again soon.
Collette Support -
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Trip Rating:
Different hotels in Memphis and Nashville closer to downtown
Hello, thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team. We hope to travel with you again soon.
Collette Support -
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Trip Rating:
Great experience overall. Very friendly informed staff. New Orleans and Nashville are going to be busted again.
We are pleased to hear you had a great time on our America's Music Cities tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Trip Rating:
Great experience overall. Very friendly informed staff. New Orleans and Nashville are going to be busted again.
We are pleased to hear you had a great time on our America's Music Cities tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Trip Rating:
It was our first tour and enjoyed the all inclusive nature. We had never been to any of the cities on the tour so it was all an adventure that was thoroughly enjoyable and without any problems or difficulties.
Thank you for joining us for your first tour and for sharing your feedback! We look forward to traveling with you again soon.
Collette Support -
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Trip Rating:
It was our first tour and enjoyed the all inclusive nature. We had never been to any of the cities on the tour so it was all an adventure that was thoroughly enjoyable and without any problems or difficulties.
Thank you for joining us for your first tour and for sharing your feedback! We look forward to traveling with you again soon.
Collette Support -
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Trip Rating:
Collette venues were super, but the confusion caused by the tour manager made this day to day hard and confused. Collette could provide some training for her. The bus driver was outstanding.
Hello, thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and a member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Trip Rating:
Collette venues were super, but the confusion caused by the tour manager made this day to day hard and confused. Collette could provide some training for her. The bus driver was outstanding.
Hello, thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and a member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Trip Rating:
It was very unorganized. Timings for our tours were wrong when we arrived at venues at which we were scheduled. Not enough time in Memphis or Nashville, especially on our own. The Sheraton in New Orleans was disappointing. Our tour manager was unorganized and late most days. Just disappointed all around.
Hello, thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and a member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Trip Rating:
It was very unorganized. Timings for our tours were wrong when we arrived at venues at which we were scheduled. Not enough time in Memphis or Nashville, especially on our own. The Sheraton in New Orleans was disappointing. Our tour manager was unorganized and late most days. Just disappointed all around.
Hello, thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and a member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Trip Rating:
Worst your manager I ever had. Disorganized, held initial meeting day 2 just didn’t have things right, no commentary on long drives, spoke to us like we were 5 year olds, no group pix at end or email list….I can go on and on…more interested in her wine than the customer, unprepared overs.
Thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and the member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Trip Rating:
Worst your manager I ever had. Disorganized, held initial meeting day 2 just didn’t have things right, no commentary on long drives, spoke to us like we were 5 year olds, no group pix at end or email list….I can go on and on…more interested in her wine than the customer, unprepared overs.
Thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and the member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Trip Rating:
Grand Ole Opry show was great.
Hello, thank you for joining us on our America's Music Cities tour and for sharing your experience with us.
Collette Support -
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Trip Rating:
Grand Ole Opry show was great.
Hello, thank you for joining us on our America's Music Cities tour and for sharing your experience with us.
Collette Support -
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Trip Rating:
Grand Ole Opry show was terrific.
Hello, thank you for joining us on our America's Music Cities tour and for sharing your experience with us.
Collette Support -
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Trip Rating:
Grand Ole Opry show was terrific.
Hello, thank you for joining us on our America's Music Cities tour and for sharing your experience with us.
Collette Support -
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Trip Rating:
Long bus ride. Buffet good cold. It was our first collette trip. We did enjoy ourselves. Would of liked a little more free time
Thank you for joining us for your first Collette tour! We will pass along your feedback to our Traveler Relations Team to make improvements. We hope to see you again soon!
Collette Support -
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Trip Rating:
Long bus ride. Buffet good cold. It was our first collette trip. We did enjoy ourselves. Would of liked a little more free time
Thank you for joining us for your first Collette tour! We will pass along your feedback to our Traveler Relations Team to make improvements. We hope to see you again soon!
Collette Support -
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Trip Rating:
Most arrangements were done well or as expected but some were really poorly done. The transportation to and from the airport was not handled well; first, it was not offered to me until I discovered that other on the trip were being given the service and asked about it; secondly, the limo service was given an incomplete address to our home, and thirdly I never was notified that Collette had arranged for a return limo service on our return from the trip so we had to arrange for and pay for our own trip home. The goodbye meal was really poor with very bad service. The hotels were great and most experiences on tour were very good. We had an excellent tour guide. Because we had very little time to spend in our hotel in Nashville (the hotel was very beautiful), it would have been nice to be put in a hotel in the city itself.
Hello, thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and a member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Trip Rating:
Most arrangements were done well or as expected but some were really poorly done. The transportation to and from the airport was not handled well; first, it was not offered to me until I discovered that other on the trip were being given the service and asked about it; secondly, the limo service was given an incomplete address to our home, and thirdly I never was notified that Collette had arranged for a return limo service on our return from the trip so we had to arrange for and pay for our own trip home. The goodbye meal was really poor with very bad service. The hotels were great and most experiences on tour were very good. We had an excellent tour guide. Because we had very little time to spend in our hotel in Nashville (the hotel was very beautiful), it would have been nice to be put in a hotel in the city itself.
Hello, thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and a member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Trip Rating:
See my comments on earlier collette survey
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Trip Rating:
See my comments on earlier collette survey
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Trip Rating:
it is the air schedule that was sorely in need of change - On our return we needed to get up at 2:30 AM to make our flight. What type of vacation is this for people 75 and older especially since we just had two days in Nashville so how could we enjoy night number 2 if we had to get up at this hour.
Thank you for joining us and for sharing your feedback! We look forward to traveling with you again soon.
Collette Support -
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Trip Rating:
it is the air schedule that was sorely in need of change - On our return we needed to get up at 2:30 AM to make our flight. What type of vacation is this for people 75 and older especially since we just had two days in Nashville so how could we enjoy night number 2 if we had to get up at this hour.
Thank you for joining us and for sharing your feedback! We look forward to traveling with you again soon.
Collette Support -
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Trip Rating:
Wondferful tour combing civil rights and music history.
Thank you for joining us! We hope to see you again soon.
Collette Support -
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Trip Rating:
Wondferful tour combing civil rights and music history.
Thank you for joining us! We hope to see you again soon.
Collette Support -
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Trip Rating:
Too many of the locals (Uber drivers, local tour guides) warning us not to go out at night due to the high crime rate in Memphis and New Orleans.
Hello, thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and a member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Trip Rating:
Too many of the locals (Uber drivers, local tour guides) warning us not to go out at night due to the high crime rate in Memphis and New Orleans.
Hello, thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and a member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Trip Rating:
LOTS TO SEE and do also great to see how other people live
We are pleased to hear you had a great time on our Discover America's Music Cities tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Trip Rating:
LOTS TO SEE and do also great to see how other people live
We are pleased to hear you had a great time on our Discover America's Music Cities tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Trip Rating:
Would have liked more time in Nashville
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Would have liked more time in Nashville
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Excellent tour from leaving the house to returning g home. We are well taken care of.
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Trip Rating:
Excellent tour from leaving the house to returning g home. We are well taken care of.
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Trip Rating:
Excellent tour from leaving the house to returning g home. We are well taken care of.
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Trip Rating:
I already submitted a review within a few weeks of returning from the tour. I gave a complete breakdown of what happened and how disappointed we were with our tour manager and the complications that travelers are now facing in an understaffed post covid travel industry. Collette's only response was to send out another review? Thanks so much for your concern. I'm not looking for any type of compensation but it would be nice to know that someone in the company actually reads the reviews and addresses the problems.
Hello, thank you for taking the time to write out another review with your feedback. We have forwarded your feedback. our product and tour manager teams. They will review it and use it to improve the tour for future guests. If you would like to set up time with one of our customer care representatives to share more about your experience we would be happy to set that up for you. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Trip Rating:
I already submitted a review within a few weeks of returning from the tour. I gave a complete breakdown of what happened and how disappointed we were with our tour manager and the complications that travelers are now facing in an understaffed post covid travel industry. Collette's only response was to send out another review? Thanks so much for your concern. I'm not looking for any type of compensation but it would be nice to know that someone in the company actually reads the reviews and addresses the problems.
Hello, thank you for taking the time to write out another review with your feedback. We have forwarded your feedback. our product and tour manager teams. They will review it and use it to improve the tour for future guests. If you would like to set up time with one of our customer care representatives to share more about your experience we would be happy to set that up for you. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Trip Rating:
I already submitted a review within a few weeks of returning from the tour. I gave a complete breakdown of what happened and how disappointed we were with our tour manager and the complications that travelers are now facing in an understaffed post covid travel industry. Collette's only response was to send out another review? Thanks so much for your concern. I'm not looking for any type of compensation but it would be nice to know that someone in the company actually reads the reviews and addresses the problems.
Hello, thank you for taking the time to write out another review with your feedback. We have forwarded your feedback. our product and tour manager teams. They will review it and use it to improve the tour for future guests. If you would like to set up time with one of our customer care representatives to share more about your experience we would be happy to set that up for you. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Trip Rating:
The planning was excellent as well as the service and our guide was over top.
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Trip Rating:
The planning was excellent as well as the service and our guide was over top.
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Trip Rating:
The planning was excellent as well as the service and our guide was over top.
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Trip Rating:
Panoramic tour of each of the 3 cities would have been most informative. Saw music venues but did not get to get a feel for the cities overall. Some meals stand improvement. Bus driver was also excellent. Think the pricing was too high for a single occupancy ,Not a good value.
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Trip Rating:
Panoramic tour of each of the 3 cities would have been most informative. Saw music venues but did not get to get a feel for the cities overall. Some meals stand improvement. Bus driver was also excellent. Think the pricing was too high for a single occupancy ,Not a good value.
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Trip Rating:
Panoramic tour of each of the 3 cities would have been most informative. Saw music venues but did not get to get a feel for the cities overall. Some meals stand improvement. Bus driver was also excellent. Think the pricing was too high for a single occupancy ,Not a good value.
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Gaylord Opryland Resort resort was disappointing and a taxi ride away from Nashville. The optional tours included unnecessary and very mediocre meals. Included dinners were standard "on any tour" meals. Court of Three Sisters "Collette Group Menu" also very disappointing, especially as they had a very extensive and local to New Orleans a la carte menu.
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Trip Rating:
Gaylord Opryland Resort resort was disappointing and a taxi ride away from Nashville. The optional tours included unnecessary and very mediocre meals. Included dinners were standard "on any tour" meals. Court of Three Sisters "Collette Group Menu" also very disappointing, especially as they had a very extensive and local to New Orleans a la carte menu.
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Trip Rating:
Gaylord Opryland Resort resort was disappointing and a taxi ride away from Nashville. The optional tours included unnecessary and very mediocre meals. Included dinners were standard "on any tour" meals. Court of Three Sisters "Collette Group Menu" also very disappointing, especially as they had a very extensive and local to New Orleans a la carte menu.
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The variety of locations and accommodations were excellent. Plus Chad, tour director, was unreal. So was the tour bus driver! Very detailed, considered everything!
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The variety of locations and accommodations were excellent. Plus Chad, tour director, was unreal. So was the tour bus driver! Very detailed, considered everything!
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Trip Rating:
The variety of locations and accommodations were excellent. Plus Chad, tour director, was unreal. So was the tour bus driver! Very detailed, considered everything!
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Trip Rating:
Some venues were to rushed. River boat cruise was cancelled.stopped for lunch at a outlet mall when outdoor cafes on the river were just a couple of blocks away. Overall enjoyable fun and educational
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. If you would like to set up time with one of our customer care representatives to share more about your experience we would be happy to set that up for you. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Trip Rating:
Some venues were to rushed. River boat cruise was cancelled.stopped for lunch at a outlet mall when outdoor cafes on the river were just a couple of blocks away. Overall enjoyable fun and educational
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. If you would like to set up time with one of our customer care representatives to share more about your experience we would be happy to set that up for you. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Trip Rating:
Some venues were to rushed. River boat cruise was cancelled.stopped for lunch at a outlet mall when outdoor cafes on the river were just a couple of blocks away. Overall enjoyable fun and educational
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. If you would like to set up time with one of our customer care representatives to share more about your experience we would be happy to set that up for you. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Trip Rating:
Very fun trip made even better by Ann - great tour guide!
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Very fun trip made even better by Ann - great tour guide!
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Very fun trip made even better by Ann - great tour guide!
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Had I gone on my own I wouldn’t have seen half of what we saw
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Had I gone on my own I wouldn’t have seen half of what we saw
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Most of the tours were very interesting, Our tour manager was outstanding because she was very knowledgeable and organized about our activities for the day, smoothly deal with unexpected situations, and had a wonderful sense of humor.
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Most of the tours were very interesting, Our tour manager was outstanding because she was very knowledgeable and organized about our activities for the day, smoothly deal with unexpected situations, and had a wonderful sense of humor.
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The Tour guide and bus driver did a great job. I was very pleased.
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I enjoyed the people who were on the tour. Everyone was exceptionally nice.
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Very good value for money.
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Great trip. Tour manager Erin very good. All expectations mwt.
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Everything we hoped for!!
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Great tour manager and itinerary
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Great itinerary
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Great food & great music.
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Great itinerary. Loved that there was free time so that we could explore in our own. The included dinners were excellent & enjoyed the musical venues.
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Loved sitting on our balcony at the Gaylord Opryland Hotel in Nashville with a fabulous view of the Christmas light display!
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Very organised tour group.
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Collette organised out group very well.
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Organised very well by Collette.
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Excellent service. Will take another sometime in the near future.
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The drivers that took us to and from Logan airport were fantastic. The tour manager was very knowledgeable and kept everything moving smoothly throughout the tour. The baggage was always delivered to the room and picked up promptly.
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I saw a lot and learned a lot of new information about the places we visited.
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We thoroughly enjoyed most of our trip. There were some technical issues at the beginning when we got booted from the Sheraton, but the Omni Royal was nice. Since we came two days early to explore New Orleans, it meant that we lost a day changing hotels. As another issue, we never received a pre-tour packet from Collette. it may have been sent to the neighborhood community center where we originally got the brochure, but we had none of the basic info, vouchers, name tags et cetera the other travelers had.
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Most of teh tours were good to great. Unfortunately, our first walking tour was disorganized and poorly prepared. Folks who took the competing bus tour described a much better experience.
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great way to resume traveling, guided tour, did not have to do much researc
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Erin E excellent tour director. She is knowledgeable, organized, concerned about her charges. She provided a variety of events for us to see, experience and enjoy. The group of tour members also made this trip fun
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organized tour director, knowledgeable, locations of hotels, different types of cuisine. Attending the Grand Ole Opry at the Ryman Theater in Nashville.
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Best tour guide possible.Held to the music theme throughout. Great hotels!
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I would definitely travel with Collette again. Everything worked like clockwork
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Love gran ole osprey and the recording studio tour in Nashville
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Collette music cities tour was well planned and and very enjoyable
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yes we would recommend Collette, Tour manager and Driver were both very nice-thoughtful and entertaining Everything was well planned and when something unplanned occurred both did their best to overcome it to maintain schdeule
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Well trained and experianced provided answeers to questions and provided points of interest along the way. Used DVD's on the bus to keep us entertained.
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I like the full service. All the details are taken care of. Wonderful, hassle-free travel. I always recommend to people when they ask about our travels.
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Excellent overview of major music styles. So much fun to stand on the actual floor where Elvis recorded!
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We had a wonderful tour director.
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Dolly Parton at Grand Ole Opry
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Wonderful tour director. She took very good care of us.
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Hotels: Gaylord was very nice, but a bit confusing. Guest House at Graceland was too far from downtown Memphis.
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Great tour.
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The tour manager and driver were excellent. The tour covered many great highlights. We would recommend the tour to our friends.
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Nashville and the Grand Old Opry were memorable.
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Good Trip
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Hotels were excellent as were all the meals included at various restaurants. Daily tours & activities were good & gave us a good overall flavor of each city in a short time. Tour guide Elizabeth was excellent. She allowed for flexibility during tours & made sure we were always safe. Only negative for our group of 14 were 6:30 am outbound & return flights. We had to get up at 2 am to make shuttle to airport for checkin & 3 am for return flight. Since there were no activities planned for either day, flights could have been later. Also had to pay $40 luggage fees on both flights. Collette should have paid for luggage fees. But overall it was a good trip & I'm glad I went.
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Loved New Orleans city bus tour. Got to see the famous above ground cemeteries. Also loved jazz music trip to Bourbon Street. Loved being able to visit Graceland in Memphis & amount of time allowed. Also loved visit to Grand Ole Opry. Lots of music in every city made this a fun tour.
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Collette tours are the best. Just go do it!
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This trip was so well organized. The tour director was the best. Elizabeth made it so interesting and fun. Alvin, the bus driver, was very professional and got us to all our places on time.
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Loved the itinerary, lots of great venues to visit.
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Both the tour director Elizabeth Williams and Alvin the bus driver went out of their way to accommodate everyone on the trip. Some had difficulty walking, others needed extra attention. They were both so professional and gracious.
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Elizabeth Williams the tour manager and Alvin the bus driver went out of their way to make our trip enjoyable. I appreciated the restaurant tips for non covered meals and the great directions for negotiating the city streets. They were always on time and seemed happy to see us and enjoy the trip with us.
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Superb, excellent service
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Everything was well planned, the Tour Manager was on top of everything, very organized.
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The itinerary was excellent. All the places included in the tour gave us memorable experience
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Music City Tour Fan
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Beautiful hotels, terrific tour guide, wonderful driver, fun experiences. Bethany was a terrific guide...warm, friendly and extremely knowledgeable. She made sure all of us were where we needed to be, accommodating the few who needed extra attention. So many people, so many "personalities"...all treated with respect and understanding. Our driver, Alvin was the best! By the end of the tour we felt as if we gained a new family member! He was a wonderful driver, handling the city traffic with the same ease he drove the interstates. The background information he shared about each city was on point. Our local guides were also very good.
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NOLA! Bourbon Street, the cemetery tour, a riverboat cruise, getting to hold a baby alligator! All exciting and first time experiences! Memphis' Graceland was a step back in time. Elvis' home was pretty much as I expected it to be. Hardly extravagant by today's standards, it was a place he loved and felt save. It was both a little sad, and enlightening. I felt Beale Street was a little seedy, but that's just me. The tour of Sun City Studio was so interesting. Our on-board singer as we traveled to various city sites was so good. It was great fun singing along with her. Nashville was the most fun! Every bar was a venue for country music groups. Loved the Hall of Fame and the Grand Ole' Opry. Making a recording at Studio B was great fun! The guide filled us in on all the famous people, besides Elvis, who recorded there. She reminded us to stand on the blue X where he stood, but discouraged kissing it! Bethany emailed us a link to hear ourselves singing. Such a thoughtful gesture on her part!
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Excellent Service
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Best was Grand Ole Opry ,,
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Good trip, looking forward to another one.
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Tour guide-Elizabeth, was very good-tours we’re well organized.
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Bourbon Street-Jazz players. Broadway Street in Nashville.
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Great fun
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Definitely would use them again. Tour guide was great
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Everything was dreat Even the weather
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Fantastic tour
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Excellent service. Staff were very friendly and efficient.
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This tour was A1. From start to finish we had a fantastic time. Our time in New Orleans, Memphis and Nashville was great. We enjoyed The Grand Old Opry which was amazing, a swamp cruise, a visit to Mardi Gras World, Graceland and much much more. Our hotels were well picked and very comfortable. The included meals were excellent. Our tour manager Elizabeth was awesome, she had everything arranged efficiently and looked after us very well. We enjoyed every minute and laughed and sang all week. Our group were from all over and we all got on so well. We have come home with some very special memories made better by Elizabeth’s excellent tour and Alvin’s great driving. Thank you so so much.
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Collette did a great job and I would definitely tour with them again. We had an AWESOME tour director, Elizabeth Williams, who went above and beyond her duties in making it so worthwhile. She was so good I would seek her out for another tour elsewhere!
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I loved Graceland and the amount of time allocated for such an awesome place. My second favorite was the Grand Ole Opry radio show.
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The transportation was safe and efficient. The airport tranfers were good.
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See below.
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The 3 cities were great. Nashville was my favorite, but all cities were fun." The lunch stop was OK but not great (Picadelly) All things about Elvis were great. The Gaylord was enormous and had a "learning curve" to navigation.
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Great Tour and the Best Tour Guide
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Great tour packed with all kinds of memorable, varied activities. The hotels we stayed at were top-of-the-line. Mostly, our tour guide, Stacey, was the best tour guide i have had on toured trips. She did her research and was extremely knowledgeable and very well organized. She went above and beyond to make sure that each one of us understood the planned events for the day and the details. She did not mind repeating herself and made us feel we were in good hands.
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Too many to list....every day was memorable!
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Excellent
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Elizabeth Williams was the most educated and organized tour guide for our group of 43 seniors on this 3-city tour. She made sure for us who did not arrive until quite late on 5/5 that we had the itinerary for an early morning departure. She was always available for questions and very pleasant each and every day. The tour bus driver, Kathy, was the BEST. Accommodations were excellent and the options were worth the extra money. Staying at the New Orleans Sheraton was good for walking and transportation. This was my first Collette trip and I would not hesitate to travel again.
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The swamp boat ride with the alligators was exciting along with the tour of New Orleans. The meals were very good and the paddle boat ride enjoyable. Graceland should be seen by all. Nashville is a fun city, restaurants galore, and music history museums everyone should visit. I will visit Nashville again.
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Elizabeth was the absolute best tour manager ever. I have been on many Collette tours and Elizabeth was head and shoulders above any other tour manager. I would sign up for any tour Elizabeth would be managing.
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I enjoyed every city and every tour. I’m thinking of taking the New Orleans spotlight tour if Elizabeth is the manager
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Wonderful holiday, friendly, competent travel guide with great sense of hum
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I booked my holiday through Trailfinders, but Collette were helpful when I had a query, offering useful advice. I wish I’d booked the holiday directly with Collette.
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Sheraton Hotel in New Orleans need more efficient staff. When I arrived, tired from long journey, it took Staff nearly two hours to sort out my room. I had added three nights before the tour and had been assured that I would be given the same room throughout my stay. I was given a low floor room facing ugly buildings. I Mississippi view would have been nice. I don’t eat breakfast and was prevented from making a bacon sandwich to take out. It was difficult to obtain tea for use in the room. The shower was not suitable for an amputee, although I had explained my requirements. I had paid for a room wit a VIP ticket to the JazzFest, but no record of this was available to front of house staff. Eventually, the events manager organised a regular entry ticket. I spent many hours negotiating room for 3 extra nights, tea, shower, and JazzFest ticket, which spoiled my experience of staying at the Sheraton. I heard other tour guests complain about incompetent hotel staff. Another complaint about early breakfast was thr staff were slow allocating seating and waiting for drinks and gluten free bread/toast. The lack of any tomatoes or mushrooms. I am not a vegetarian, but omelette, fried/scrambled eggs, sausages and bacon are a bit heavy on their own before 7.30am. Perhaps tour days start to early for this hotel to cope with early breakfasts! I will not use Sheraton Hotels again. I am happy for you to pass my complaints onto Sheraton.
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Presumably ok but Collette tour booked through trailfinders admin was fine
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Overall excellent but poor quality of barbecue restaurant in Memphis and not enough time in blues museum in Memphis stopped it being 5 stars together with non existent waitress service in delta restaurant in Graceland guest house
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very disappointed
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jazz festival was non existant for us. bus dropped us at race tract,(that's one mile of area) map was of little use, it was hot. 85 pl We wandered around, bought a lemonade and left. I wanted to see bonnie Ratti. People had blankets and lawn chairs they brought out in the sun. We didn't think it was worth sitting out in noon day sun for where ever our group was playing. That was for 2 of our 3 days in New Orleans, then collette had to sell us a tour for $85 each, dinner and sun city tour. Yes, very nice....thought we had already paid for the tour ??? Nothing was planned for us for those 5 hours if we chose not to go. Now we have 3 days of zero so we paid to go. They tried to charge extra for promised round trip shuttle service to airport AFTER we had paid for it. Our guide Kim was wonderful but must not have known how the jazz fest was going to be to warn us or get us where we wanted to go, our bus and driver was top of the line. Rooms were the best. I used to be in this business and I know their are lots of things that can make a problem but for the $$$ charged it was bad news.
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sun studio tour (should have been inc.) enjoyed it a lot. breakfast buffet's were very good. Bell Meade Plantation and lunch was very nice. Elvis tour of mansion and history was good. Historian on the cemetery and old sections of New orleans was excellent. Dinner walk to cooking class was interesting and good food.. Swamp tour was interesting , Opry Land hotel is totally amazing , I took a tour there before it was flooded out a zillion yrs ago and couldn't believe 20 acres under glass. For the price we could have taken much better tours with other co. and even yours. Still waiting for pictures taken and supposed to be emailed to us. WE WERE NOT THE ONLY ONE'S WHO WALKED OUT ON THE JAZZ FESTIVAL IN new orleans we know of at least 2 more couples that left the almost 90' noon day heat that didn't want to wander to find where they wanted to go and IF it had a tent and fans. what a fiasco of being ill planned and no one there to direct us.
Thank you for traveling with Collette on our America's Music Cities tour. Your feedback will be reviewed by the Product Design Team in order to improve the overall touring experience for our guests.
Collette Support -
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Trip Rating:
Could not arrange our pre -hotel stay, I had to do it myself in the same hotel. Would not arrange the hotel pick up form the airport because we arrived a day early, even though the hotel had a regular shuttle service, I arranged this myself at the hotel's desk on arrrival at the airport. Could not confirm the hotel room would remain without change for both the pre-stay and post-stay arrangements, I had to arrange this myself (with the assistance of the tour guide post-stay)
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The step on tour guide in Memphis was excellent singing as she went around the city. Graceland was surprisingly good, but we had low expectations to start with.
Thank you for traveling with Collette on our America's Music Cities tour. Your feedback has been sent to our UK office for further review.
Collette Support -
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Trip Rating:
Excellent from the minute we joined the tour Tour manager and bus driver took excellent care of us and felt like part of a big family until = As we decided to stay a few extra days in Nashville the accommodation that we were allocated we were not impressed with Inn at Opryland was dirty, gaps in door, and we felt very unsafe with location We complained twice but felt that staff didn’t care my wife then complained and we were moved to another room which was a touch better We decided that it wasn’t going to spoil our last few days and made sure that we enjoyed our time I would say star rating for Inn at Opryland would be 1
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We had a few memorable experiences Swamp tour in New Orleans Graceland in Memphis and Grand olde Opry in Nashville was a dream come true
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very informative and everything was planned for us. Due to bad weather, our swamp tour was changed to another tour that was awesome, Our tour director was excellent on watching out for our safety.
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Graceland and Grand Ole Opera
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Representative gave incorrect information resulting in missed flight.
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Tour guide & couch driver were excellent. Local guide in Memphis was very entertaining.
Thank you for traveling with Collette on our America's Music Cities tour. Please accept our sincere apology for the issue with your hometown transfer which caused you to arrive late at Boston Logan airport. Your feedback will be reviewed by our Logistics Team in order to improve the overall touring experience for our guests.
Collette Support -
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Not enough time in Memphis for Graceland. We were very rushed.Had we not added the extra day in Nashville, we would have been very disappointed with no time to spend on Broadway. Hotels were great!
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The cooking lesson in New Orleans and Ryman Opryland.
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Excellent Hotels. Great itinerary. Staying in one location more than one day!
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Nashville - All music locations Memphis - Graceland & city tour New Orleans -French Quarter walk & cooking school
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The hotel in New Orleans was situated in the center making easy access to activities within walking distance. In Memphis the Graceland Hotel was out of the way and the dining room was freezing by the time we were scheduled for dinner that would be 7PM. Gaylord Opryland Resort was so big it was easy to get lost which we did. But all in all accommodations were above anything we expected.
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liked the accommodations and tours
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The flight time is too early. I must get up at 2:30 to meet the transportation service. Therefore, I lose a night of sleep and the first several days, I am a zombie. I know a later flight costs more so charge us more!
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The flight time is too early I must get up at 2:30 to meet the transportation service therefore I’m a zombie the first couple days after missing a night sleep I know it cost more to fly a little bit later in the day but charge us a little more
Thank you for traveling with Collette on our Music Cities tour. Your feedback will be reviewed by our Air department in order to improve the overall touring experience for our guests.
Collette Support -
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Trip Rating:
Tour well planned except really need more time in Nashville, too much to see and do and it was all jammed into last day. One more day there would give a better chance to appreciate experience.
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New Orleans experience was good, Graceland also would like more southern plantations included.
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Not enough time in Nashville. Would be great to have only 2 days in new Orleans and one more in Nashville. Only had a short time at the Ryman. Did not even get to go down town.
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Graceland. Hotel was great. Loved the live entertainment nightly.
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Always a great Collette trip. Another fantastic time!
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Excellent tour manager an coach driver.
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best
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On time, safe drivers. Whole experience pleasant.
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Best time in Nashville. Love the studio tour the best.
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Bus Driver Dee and Guide Haydee were fantastic.
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Bus and Guide. Haydee and Dee were both excellent.
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Great and professional in every way.
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best trip for a musician or anyone who loves music
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second collette tour i purchased. it was the best experience ever
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touring memphis with the guitar player guide on the bus and recording a song in studio rca b in nashville
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A great trip!
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What a lot of great things to do. I can’t decide which city I liked best. They all had so many things to see. It makes you want to go, back. Our guide and bus driver were, top notch!
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Graceland, Belle Mead Plantation, Sun Studios, the Grand Ole Opry..... The food was delicious. Guide and bus driver were top notch. Loved everything!
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Stacy and Alvin are both exceptional customer service. Personable and fun.
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Too much time riding on the bus.
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Lots of fun a well as good music.
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Would always use Collette!! One of the greatest tours. Great for music lovers. Something for everyone.
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Cooking school evening in New Orleans.
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I have taken 3 Collete tours and this was by far the best of the 3 so far.
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This Music Cities tour was delightful. The mix of people we had on the tour was terrific, the hotel accommodations were located well, our bus driver was personable, polite and knowledgeable. Our tour guide was also very helpful and a nice young man to be around.
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too many favorites on this tour
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PICKED THE BEST HOSTESS FOR THE AMERICANA MUSIC TRIP ALL ?? ANSWERED IN A FRIENDLY AND TIMELY MANOR
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CAFE DEMONTE, STUDIO B SWAMP CRUISE, 2 SISTERS AND THE GREATEST OF HOTELS
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Great tour!. Everyone interested in music would enjoy it.
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The tour guide was very good. The places and activities were very good. I certainly would recommend this tour. The only thing negative was that the head sets for the walking tour in New Orleans did not work very well. Many people had trouble hearing the guide if they were not really close to him.
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There were several memorable experiences!!! Cooking school in New Orleans; Sun Studios in Memphis, Rock & Soul Museum, the Memphis City guide; of course, Graceland; and the Grand old Opry. (and I'm not really an country music fan).
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Stacy was awesome and so was Alvin the bus driver..they make a great team!!!!!
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we got to see a lot of places! the hotel in New Orleans had slow service but their buffet breakfasts were the best! The bathroom outlet didn't work in the Graceland hotel which made us have to dry our hair at the nightstand near the bed.
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Fantastic tour
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Stacy was the most fantastic tour manager I’ve had in the many Collette Tours traveled. She was well organized and extremely knowledgeable in all areas we visited. What an asset your company has. We are looking forward to Southern Italy & Sicily with you next March.
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See my customer experience comments
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Don't miss this one!
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Great hotel accommodations all around. The offered tours seemed well thought out with interesting sights and knowledgeable tour guides. Our evening at the Grand Ol Opry was especially entertaining. There were no glitches encountered as everything flowed flawlessly.
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The singing guitar-playing tour guide in Memphis and the evening show at the Grand Ol Opry were the highlights for me. Thoroughly enjoyed the whole trip.
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I love planning trips with Collette. They have great customer service, always helping their travelers along the way. I wish they would have a group specifically designed for the younger traveler. The interests of a 25 year old are very different than the interest of a 65 year old. Younger people do have money to travel but you need to appeal to them.
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Stacey was awesome and so was Alvin
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I loved going on the Music Cities Tour !
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I loved the Music Cities Tour I just completed. We went to so many great places and saw wonderful events and shows. Our Tour Guide Wesley Glass was the Best! He was very organized, very positive and happy, and could make adjustments easily if needed in the tour or if someone in our group that needed extra help with something, like lost shuttle bus passes, or the hotel not collecting our luggage until the last moment before we leave to the airport in Nashville. He was very well informed of the local history and gave us some interesting facts of each area or city we attended, and that made the trip more personal for each of us. I would be happy to have him again as our tour guide. Thank You! Jana Hunking - Lompoc, Ca P.S. I tried to add photos here, but it would not take them!
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I really was surprised and happy to go to the RCA Studio B in Nashville and learn the history of the famous recording studio. Then they let us record our group singing an Elvis tune, and just 10 minutes later they handed each of us the CD of our recording that they had just produced. How cool was that ?? We were all thrilled, and later referred to ourselves as "recorded artists!"
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Great!!
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Yes on both questions. Well planned itinerary, so much fun and information. Both tour guide Wesley and bus driver Alvin were very professional fun and polite. We felt well cared for. I felt the tour was jammed packed!
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Can't chose just one, they were all my favorite, !
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it was good. we were told it included transportation to the airport but that didn't work out and we were told we would be reimbursed $25 for finding our own transportation to the airport. that was in oct. and we have not heard any more about it.
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it was very good I really don't like writing reviews
Thank you for traveling with Collette to the Music Cities. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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Trip Rating:
Service was OK. Surprise charge and attitude at the Memphis hotel. In Nashville the hotel was way to far from town. A $20 cab ride one way was to costly. To much waste time on the last day. The flight left late so we just sat around and wasted an entire day.
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enough with the questions
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I didn’t think your trip was worth the expense. We were left with picking out and paying for almost every meal except breakfast. The meals that were included for dinner in all places wasn’t worth it.
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We went to places not on you list that were the best. World war 2 museum, civil rights museum and Jackson plantation. The grand ol Opry was very good.
Thank you for traveling with Collette to the Music Cities. Your feedback will be reviewed by the Product Design Team in order to enhance the overall quality of our tours.
Collette Support -
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Trip Rating:
Great service as everything was taken care of. Well organized was our four Collette trip. We plan one to two trips with Collette a year. One thing I was unhappy with was the Swamp tour. It was raining, windy and the seats on the boat were wet. One squeegee on the boat and there were 44 of us. So needless to say we had to wait our turn. There should have been towels for us to wipe the seat down when they knew they were wet. In my opinion, the tour should have been canceled and substituted for another attraction. Everyone was wet and freezing. My shoes and paints were soaked. Did not enjoy swamp tour at all and did not see one alligator!!!!!!
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Great tour and got to go to recording studio and record our own Cd. That was the highlight of the tour.
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I have spoken to someone. Do not like the reply.
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The person who was our guide was not a good guide. Had no patience with older customers on the tour and decided to humiliate you if front of a whole group of people sitting around you in the Grand Old Opry and treating you like a 2 year old. Gay Hahn Surrey BC -
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Tour Ok could of had more cooking related as it was a culinary tour.
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Great tour, our 18th tour with Collette, first class all the way
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Great Tour! Loved it! Molly was great
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Fantastic tour with Collette. Our tour guide was the best!
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Fantastic travel experience with Collette! We had a great family vacation and it was largely due to great coordination and a schedule that was kept on time and professional! Our tour guide, Derek, made this trip fantastic. He was on top of everything and added a lot of humour to each day as well!
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Superb intiniery with the right amount of time at each stop and in each city!
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I highly recommend Collette and and this music city tour!
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Everything was great and we got to experience Nashville, Memphis and New Orleans in one trip. Hotels were great, excursions were fun and very different, from the Grand Old Opry to Streamboat ride down the Mississippi, Swamp tour with alligators, Christmas show with Trace Atkins, tour of Graceland, Enjoyed all the country music on Broadway in Nashville and jazz on Bourbon Street in New Orleans. We recorded “jingle bells” in the RCA studio B and listened to our recording on the bus riding down the road. Country Music Hall of Fame was fun, a lot memorabilia. Tours of the 3 cities was interesting. Tour manager Sam was great as well as our driver Angela. Everything was well planned and we got to see many things and experience many things. We had lots of FUN!
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Great tours, great tour managers, great company. This is our 4th trip with Collette and we are very pleased.
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Always look forward to tour with Collette
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Always the best in lodging eating and entertainment!
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Loved the Gaylord in Nashville and the cooking school in new orleans
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Great trip. Guide and driver, stops and attractions were all great.
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Nashville was best. Nice city.
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Trip leader was outstanding and trip was excellent
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Mistake - I rated it 5 star - excellent!!!!!
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It was excellent leadership, hotels outstanding and itinerary outstanding
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fantastic
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great tour guide and tours
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wonderful tours great tour guide and very informative, bus driver could have been a little friendlier
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I would use them again. Trip was great but the tour guide was too disorganized and flighty.
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Great itinerary. Nice hotels. Bus driver was excellent
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AFTER USING COLLETTE FOR OVER 15YEARS I WAS DISSAPPOINTED
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HAVE TOUR GUIDE EXPLAIN THE WAYS TO GET AROUND THE FRENCH QUARTER BY PUBLIC TRANSPORTATION BECAUSE EVERYTHING IS WALKING.ALSO DO THINGS AS A GROUP.EVERY TOUR I TOOK WE DID AS A TOTAL GROUP THE LEVEL OF TOUR SHOULD HAVE BEEN RATED 3OR4
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OVERALL IT WAS MOST OF ALL ON OUR OWN
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The communication from start to finish was good. All the info was received at a reasonable time before leaving and easy to understand
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We had no problems everything went smoothly. It was a little to munch walking in New Orleans but that cannot be avoided unless there would be smaller vehicles order to take people from the hotel to dinner etc. Not sure that would be feasible.
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Service was excellent - Very responsive to all inquiries
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Was a great tour but some back up plans should have been in place in case of bad weather
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Yes we would recommend the trip to anyone!!!
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Everything!!! Grand Ole Opry, museums, etc.
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This was a busy tour but we covered everything possible in the time we had.
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Excellent.
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Visiting Graceland was our main reason for booking this tour and it didn't disappoint. We also enjoyed our visits to New Orleans and Nashville.
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Reat
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Wesley-travel leader - made the trip fabulous. Driver was excellent and helpful.
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Itinerary,hotels,food,tour guide and driver.Le get of trip just right.
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Very well organized and professional. Will definitely travel with Collette again.
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Although we initially though the tour was expensive, we found that with breakfast, lunch and or dinner included in the price PLUS all of the attractions it is well worth it.
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Wonderful vacation!
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It was wonderful. Wes was a great tour guide. Loved this trip.
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Everything! It is a vacation we would do again and again!
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Informative good time trip with very good director. Except for the concern
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My major concern, and the reason I did not give them 5 stars is that when we landed in New Orleans, the transfer service from the airport to the Sheraton New Orleans hotel was not up to the normal Collette standards. It took 90 minutes for us to make what was supposed to be a 30 minute trip. I was very disappointed. With the cost of the tour I would have thought they would supply a more professional transfers service. You could have probably given me a vouchers for a cab service. Would have probably only cost about $30. Poor decision on Collette for keeping a frequent customer happy. I would like to get a response from Collette about this.
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I gust did in the previous section.
Thank you for your feedback. A member of the Guest Relations will be reaching out to you.
Collette Support -
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Trip Rating:
It was a great tour with wonderful sights. The swamp tour was fun, especially when we could hold the small alligator and watch them feed the larger alligators marshmallows on a stick. I liked that we could take the shuttle to the jazz festival on our own schedule from the hotel. If you wanted to spend more or less time at the festival it was very convenient. We spent a lot of time at the festival but others on the tour did not. It worked well for everyone and no one was disappointed or frustrated that they couldn't do what they wanted. The only bad part in New Orleans was the walking tour of the French Quarter. The guide was very unpleasant. She thought she knew everything and argued with my husband over a statue that he had questioned her about. She really didn't know the answer but turned out what she had said was incorrect. She also put down the other lady on the tour for not listening when she didn't understand American History because she was from Australia. The bus tour sounded better and I wish we had taken it. We were given coupons for beignets and a drink at Café du Monde that I thought we were going to use while on the walking tour but it turned out we didn't have time and had to use them another time. The tour was so packed that it was hard to find time. We finally used them at night after the final jazz festival day. We really enjoyed the New Orleans Cooking School and came home with a few great recipes. The stop at the Picadilly Cafeteria in Jackson, MS brought back memories from when I was a kid visiting my grandparents in Florida and we would eat their often. The Guest House at Graceland was a very nice hotel. We could have used another day at Graceland with all the new exhibits. We only had time to do the Mansion but I would have loved to see more. I guess we could have spent more time there but we opted for the optional tour that was also very good. The tour guide at Sun Studios was excellent and he and another guide even performed for us. The dinner at the hotel was OK but really enjoyed the dinner on the optional tour. The stop at the Belle Meade Plantation was very nice and the lunch they prepared for us was excellent. It really made us feel special the way they treated us. Loved the Opryland Hotel. It was beautiful and I was so glad I took a late flight home on the last day so we could spend the day exploring the hotel. I'm not a big fan of country music but enjoyed the RCA Studio B tour where we recorded a CD. We enjoyed the dinner at the Opryland Grill and the musical entertainers and waiters. We had great seats at the Ryman Auditorium for the country classics show but it was disappointing that we never got to see the new Oprlyand Theater that I had asked about before booking the tour and was told we would see it. The tour was jam packed with music and the tour guide suggested locations to hear even more music when we had free time. Our guide enjoyed all types of music and even played "Happy Birthday" on her traveling violin for my husband's birthday on the bus. The coach driver was very nice and competent.
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Trip Rating:
Attending the New Orleans Jazz and Heritage Festival, eating at all of the famous New Orleans restaurants pre tour and holding a small alligator.
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Thank you for traveling with Collette to America's music cities. A member of the Guest Relations Team will be reaching out to you to discuss your feedback.
Collette Support -
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Trip Rating:
excellent guide and bus driver who accommodated my wife's needs as she uses a wheel chair to get around
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the music was great, however getting to the venue was complicated by the set up.. there was no area for bus drop off close to the entrance. This wasted significant time to be at the festival.
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Interesting well planned tour.
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They were very efficient and the trip was well planned out and interesting Also the staff was friendly and had answers to our questions.
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I thought what we received was good value with the exception on one dinner.
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Yes, I would buy them again. But the groups are getting too big. They seem to incorporate other traveling groups and they do not mingle. They stick by them selves for the most part. One thing we did not like, the group leader would change how things are planned, making some days overly filled with activities to do and then some days with very little.
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If you love music, this is highly recommended. but there is too much time in New Orleans and perhaps you should add another day in Memphis and another day in Nashville. Many museums and places to see in those two cities. Noot so much in New Orleans.
Thank you for traveling with Collette to America's music cities. All feedback is influential in addition to being an important means through which we work to improve our product, service and customer satisfaction. We are grateful for your business and hope to see you again on another Collette tour.
Collette Support -
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Will keep using service.
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Very good service.
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Great tour. Loved the Grand Ole opera.
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Great
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Everything
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New Orleans was great . Erin was the best.
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Travel excellence
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Collette were superb. They were helpful in every way. Their tour manager Kim was brilliant, nothing was too much trouble for her. She helped me with a tricky problem, on my arrival in New Orleans. I would not hesitate to travel with them again, and will recommend them to my friends.
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Trip Rating:
Every trip on our tour was skilfully arranged. My favourite was the visit to the RCA studio B.
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Great trip
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Well run trip, good selection of sites.
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The live music in Memphis and New Orleans
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Great holiday shame about the tour manager.
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Trip Rating:
Out travel arrangements were not very good. We were to have a 7 hour stop over at Newark airport, this turned into a 10 hour stop over. The airline had put on another plane to take those of us who were waiting to New Orleans, by the time we arrived at our hotel my husband and I had been travelling for 26 1/2 hours. We were absolutely exhausted. Then we had a few hours sleep before we had to go for breakfast before the tour managers meeting. At the end of the meeting she made no attempt to try and find who we were and ask if we were alright. My husband and I went and introduced ourselves and explained how awful our journey had been, it was obvious that she had no interest in what had happened. Also when we arrived at New Orleans airport, we were waiting at the carousel for our luggage,which did not arrive. I was about to go and look for someone to say that our luggage had not arrived. However, as I turned round to check that there was no one about I noticed some luggage that had been put to one side. This indicates that our luggage was put on a different flight. There was no one around that we could speak to about it. We were so tired and angry we just wanted to get to the hotel for some rest. Although my husband and I enjoyed the tour we felt it could have been better if had been a few days longer. An extra day in Memphis and Nashville. I know that involves costs but would have been worth it. The downside for us was the tour manager, she was too full of her own importance and she had her favourites. On our first night in New Orleans when we went to dinner, my husband and I were on our own she made no attempt to find us seats with others in the group. Quite a few of the other tour members came up and said that they were sorry that they didn't realise that we were sitting on our own some said that there had been room at their tables. Samantha made no attempt to look. Samantha also did not do her homework regarding public transport in Memphis and Nashville. My husband and I were walking around the hotel in Nashville just to get our bearings and I found a leaflet at the registration in the Cascades lobby. It is a Resort Guide covering the dates from March 16 - 23. It gives information about the shuttle services to the shopping mall to and from downtown and the airport. Surely we should have been given one of those on arrival. I know these comments are very negative but this was due to Samantha. My husband and I were not the only ones not happy with her there were a quite a few others. I have to say that Alvin the driver was absolutely wonderful. I have arthritis in my knees and good and he could not have been more helpful at getting me on and off the bus. He is definitely an asset to the company.
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Trip Rating:
Overall tour was excellent. Sun studios, Rca studios. Graceland would have been better with more time.
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I thought overall it was a great trip!!! If you want to step back in time to the Elvis days, this is your trip.
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Trip Rating:
I think hotels should have ben better located. Example: Peabody Hotel in Memphis.
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Music Lovers Tour
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Trip Rating:
The choices for the hotels was excellent. The location of the hotels were convenient for the free times that were scheduled. The bus driver was excellent. She was very helpful to the older folks on the trip, especially helping them to safely leave the bus.
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Trip Rating:
We experienced a variety of music during the tour.
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Trip Rating:
Great choice of cities. Great mix of music, culture and cuisine. Just enough down time.
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Trip Rating:
Great all around - music culture cuisine
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First rate tour company with fine leadership and wonderful accommodations.
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Trip Rating:
The itinerary was excellent. We were busy with interesting and exciting excursions and activities much of the time, yet we also had a bit of down time to digest the experiences. Our tour manager, Molly Cashen, was absolutely the best. She was a friendly, knowledgeable, considerate, and energetic leader of our group of 40 wonderful folks. My wife and I wouldn't hesitate to take other Collette tours in the future.
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Trip Rating:
The tour was jammed packed with wonderful stops, museums, recording studios, city environs and culture. We also walked away with a fine appreciation of the birth and development of the three major musical genres: the Blues, Jazz, and Country.
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Trip Rating:
Collette tours are always put together well,with knowledgeable guides and interesting things to see and do.A person can enjoy themselves and not have to think about where to go and what to see.
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My favorite part was the French Quarter in New Orleans,the food,the music,just being a part of it all.
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Trip Rating:
Tours were great except for the city bus tour in New Orleans. The city guide was terrible. The hotels Carey's in the room were dirty and the room cleaning service not great
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Bed time was grand ole opery and Graceland as well the recording studios were great.
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Hotel rooms all dirty carpets and not cleaned well.
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The hotels were not the best. Carpets dirty and old. Over all good was good but could have been better
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Best tours we're grand ole opery, recording studios and Graceland.
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Efficient; good choice of hotels, restaurants
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loved Nashville and the Grand Ole Opry
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There is to much planed in one day.
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We had a awsome bus driver. Our tour guide was also very good.
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Trip Rating:
The recording studio's were the best.
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Great experience- had a good time, but to much in 8 days
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Trip Rating:
Overall the experience was positive, but it was a rocky start. When we arrived at the hotel, there was no information regarding a Collette tour. There was no meet and greet on Sat. My companion called Providence to see what was going on. There should have been some info upon arrival. It is my first tour that there was not some kind of greeting on the day of arrival..
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Trip Rating:
A lot was covered in 8 days. I think it would have been better to do 10days or skip New Orleans. It was an 8 hour ride from N.O. to Memphis. I do enjoy the trip and Molly worked hard to provide information.
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Trip Rating:
They shared great information about the cities, obtained tickets for us, (ie. Grand old oprey), so we did not have to wait on lines) and were always available to help.
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Trip Rating:
We thoroughly enjoyed being exposed to good music, appreciated the historical value of each, participated in all. Gained appreciation for beautiful city of Nashville.
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Great experience - no hassle
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Trip Rating:
Kim was very attentive, informative and amusing. All the arrangements worked perfectly despite a few hiccoughs which were outside her control. All handled extremely well
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Trip Rating:
It achieved everything it set out to do. The locations and visits were excellent with the exception of Graceland where there were enormous queues, little ongoing status information and nothing to keep us entertained while waiting for the shuttle bus. Not Collette's fault but some participants may have preferred to see more music in Memphis instead.The tour was full of interest, great hotels and a great deal achieved in a week. Favourite memorable experience was Nashville, where the group recorded an Elvis song, and the honkytonk venues. I would love to return there one day
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Trip Rating:
Our guide Molly was terrific! Very helpful and always available. Activities in Memphis and Nashville were well paced and there was plenty to see and do. New Orleans could have used more activities. A little more time in Nashville would have been nice. Not enough time to do Music Hall of fame and explore the hunky Toni's downtown
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Trip Rating:
The chosen activities were all excellent! We did all of the important things; more optional activites in New Orleans would have been beneficial. Also, a welcoming drink, dinner or meeting would have been helpful. It would have also helped to orient people. We didn't get together until it was time for a tour.
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Unfortunately not a good review so very disappointed
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Trip Rating:
Been on many collette tours and this was the worst. Enjoyed most other tours but this one was boring and no thought put into tours. Did you consider the age of people who usually take these tours. I could not believe an all day bus ride it was absolutely ridiculous and if I wanted to go to wal-mart I could have stayed home. New Orleans was horrible we had so much free time it was a waste of money and would not recommend this tour - Memphis wasn't much better however enjoyed Nashville although insulted with the seats you provided us for grand ole opry felt greatly insulted . This was not a cheap tour and was so very disappointed. We have done the California coast tour, the Grand Canyon tour, the southern charm tour and those are just a few and they were AWESOME but would not recommend this tour at all. Both Sheraton hotels were aweful I can't believe I am saying this about a COLLETTE TOUR. The food provided was alright not great. I was so very disappointed. I did hear that you changed some of the tour by eliminating some things so disappointed. I still can't believe we were on a bus for 7 hours going from one city to another (paid 3000.00) to sit on a bus for 7 hours and this was not explained in your brochure
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Trip Rating:
Nashville was very enjoyable
Hello Margaret,
Collette Support
We appreciate you bringing this to our attention. A member of our customer care team will be reaching out to you to learn more about your experience. Your feedback is valuable to us as it helps us to improve the tours for future guests.
We appreciate you being a frequent traveler with Collette and we look forward to traveling with you again soon. -
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Trip Rating:
had a great tour guide *Personal Details removed by Feefo*
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Trip Rating:
great tour guide *Personal Details removed by Feefo*
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the sheraton hotel in memphis was awful,did not clean rooms,out of the way
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Trip Rating:
yes,well organized getting the trip all together
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Trip Rating:
hotel in memphiswas out of the way food cold,did not clean rooms
Hello, thanks for reaching out to let us know about the conditions of the hotel. Our team will review this when improving the tours for future guests.
Collette Support -
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Trip Rating:
A well organised trip. Places visited were well chosen and interesting.
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Trip Rating:
The visits to the RCA and Sun studios were the highlights for me. The BBQ meal in Memphis was not that good, I thought the venue was below par.
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Wonderful and fun trip!
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Trip Rating:
Well organized and tours were run well. Tour guide *Personal Details removed by Feefo* was attentive and did a great job. We were surprised that the tour did not follow the itinerary shown in Collette's guide book. Day 6 for example, indicated a tour of the Belle Meade Plantation, culinary and wine tasting experience and a tour of a historic distillery. These things did not occur on out trip.
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Trip Rating:
Loved the Grand Ole Opry and the Opry Land hotel.
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Collette does everything well. Can't wait to book my next trip!
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Trip Rating:
Great trip. Well planned! Excellent tour manager.
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A very memorable holiday. Would strongly recommend.
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Trip Rating:
The music cities tour was so successful mainly due to the excellent guide, (personal details removed by Feefo) who clearly has a passion for music. Before we arrived at every destination (personal details removed by Feefo) gave us a very comprehensive history of th music. The venues we visited were so interesting. The hotels were very good with a high standard of catering. Dinners at local restaurants were excellent. The journeys by coach were very comfortable and very well driven. The Collette booklet 'Holiday Documents' was excellent - concise and informative.
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Trip Rating:
I enjoyed every destination. Each one was different. As a music lover it was perfect. We were lucky with the group too, we all got on so well. It was a lot of fun. Thank you for th memories.
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The amount of walking in New Orleans was underrated in your catalogue. I would not have chosen this tour if it was rated a 3 instead of a 2. This was not a really knowledgeable tour guide. She seemed to know most of the nightclubs and very little about music in these towns in comparison. It was called a music tour. In here defense she was always on time, seemed genuinely helpful and caring. I am sure she will become a better guide with more experience.
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Trip Rating:
Bayou tour, step in guide in Natchez, Nashville, Ryman and Grand Ol Opry
Hello,
Collette Support
Thanks for sharing your feedback about this tour with us. We have passed along your comments to members of our product and tour manager team. They will evaluate your review and use it to improve the tour for future guests.
We appreciate you bringing this to our attention and look forward to traveling with you again soon. -
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Trip Rating:
I would and have recommended them. The trip and tours were well organized. Our tour guide and bus driver were very friendly and helpful.
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Trip Rating:
The tour was very well planned. There were many memorable experiences. I especially enjoyed the location of the Bourbon Orleans Hotel and the beautiful Gaylord settings. The Studio B tour and the Grand Ole Opry were great.
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A diverse and well organized trip to some fun music cities.
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Trip Rating:
Tour director(personal details removed by Feefo) was excellent...she was humorous and well organized. All aspects of the trip operated smoothly. Bus driver(personal details removed by Feefo) was also excellent. Great personality and very good at driving us to our destinations.
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Trip Rating:
Great combination of fun cities, good food, history and great music. Favorite moment...Graceland and the recording studios that Elvis made most of his music.
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Great tour if you love country music and southern hospitality.
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Trip Rating:
The tour on a whole was very good. Our director was spectacular - patient and very personable and willing to help in every way possible. The bus was new and was very comfortable and our driver was perfection - safe, kind and caring. the hotels were very nice and very comfortable and the breakfast in the morning was plentiful and made to order if you wished. The places we visited were great but the steamboat ride was a little disappointing because the Mississippi River side is so industrial and not very attractive to see. I would have preferred to stay only two days in New Orleans and three days in Nashville since there is so much more to see and that is of interest. The only two restaurants that were not good was the New Orleans Cookery and the Central Barbecue place near Dr. King's assassination. All of the other places were delicious. I would recommend this Music City Tour to friends. Loved RCA studio, Elvis Mansion and the Grand Ole Opry and the Country Music Museum. Also enjoyed BB King's club for blues & dancing. The gentlemen that taught us New Orleans cooking talked too much and we didn't get to eat until 9 PM. We were all hungry.
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Trip Rating:
Overall the tour, the hotels and most of the places of interest in the music cities were great.
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Magnificent.
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Trip Rating:
This has been the most delightful experience. Our tour guide Derek was absolutely brilliant. He went the extra mile for everyone. The tour was so well organised and the tourist attractions were magnificent. I would have no problem recommending Collette to other travellers. This was a trip of a lifetime for me and I was never disappointed with anything. Thank you for my most memorable trip. Ten times better than I had anticipated. 10 out of 10 on all counts. Thank you. Elizabeth Reid.
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Trip Rating:
Everything we did was memorable from the Swamp Tour to the Grand Old Opry.
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I have participated on a lot of land tours. Jane was 1 of 2 all time best t...
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Trip Rating:
I have participated on a lot of land tours. Jane was 1 of 2 all time best tour directors. Alvin our bus driver was the best. Their personalities, helpfulness, enthusiasm and caring was inparallelled.
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Trip Rating:
The Grand Ole Opry show was the best. Loved the Country Music Hall of Fame and the studios tours.
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Music city tour was splendid
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Trip Rating:
Wonderful experience.
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Trip Rating:
New Orleans Cooking School wonderful Peabody Hotel so amazing Nashville and Memphis wonderful music and of course Elvis legacy.
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Did not include enough activities.we had to spend almost 800.00 for a full ...
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Trip Rating:
Did not include enough activities.we had to spend almost 800.00 for a full experience.
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A very enjoyable week with lots of good experiences.
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Trip Rating:
The tour lived up to my expectations and was great fun. Despite being the only 'Brit' on the tour, the other travellers made me feel welcome.
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Trip Rating:
A visit to the RCA B recording studio in Nashville and making a record. Also enjoyed Sun Studio in Memphis and the show at the Grand Ole Opry.
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Excellent service by Collette
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Trip Rating:
My first tour and very impressed with the way it was organised.
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Trip Rating:
Had to be Gracelands with the bonus of Garth Brooks turning up at the Opry.
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Sites good but guide and fever Bad Gude constantly changed meeting time and...
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Trip Rating:
Sites good but guide and fever Bad Gude constantly changed meeting time and place *personal info removed by Feefo* dude to me and yelled at other drivers and cut other drvers off and did not move for emergency vehicle
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Trip Rating:
See above Hide and driver bad sites good
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Our tour guide and alll the inclusions on this Music City Tour. I particul...
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Trip Rating:
Our tour guide and alll the inclusions on this Music City Tour. I particularly liked Memphis and Nashville. I wasn't as happy with New Orleans.
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Trip Rating:
Our tour guide was excellent. Memphis and Nashville were the most fun, as I didn't enjoy New Orleans as much. It was the first time I had visited any of those cities.
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Everything about the trip was great except some of the restaurants (dinner)...
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Trip Rating:
Everything about the trip was great except some of the restaurants (dinner). The food was not very good or the service was terrible. Breakfast was excellent.
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Excellent service by Collette US
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Trip Rating:
Good tours and service.
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Trip Rating:
Good tours and excellent tour manager.
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ALL GREAT FROM FELLOW THAT TOOK MY ORDER AND MADE AIR TO RECEIVING ALL MY D...
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Trip Rating:
ALL GREAT FROM FELLOW THAT TOOK MY ORDER AND MADE AIR TO RECEIVING ALL MY DOCUMENTS TO THE LIMO SERVICE.
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We booked the flights through Collette. However, door pick up and pick up ...
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Trip Rating:
We booked the flights through Collette. However, door pick up and pick up at airport wasn't include
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Trip Rating:
Swamp tour in New Orleans and the Grand Ole Opry
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Great company
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Trip Rating:
From the beginning, they make it easy. The people who answer phone, very helpful. The tour guides are well informed and personable. The trips planned well.
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Trip Rating:
It had everything I wanted to see. too much walking for my husband I think should have been a 3. I don't think you should have to choose a walking tour or a bus tour at time of signing up. Best to have the tour manager tell you what is involved. I called and spoke to agents but they weren't positive about either. All but 2 took the bus tour and you saw much more than you would when you walk. We would not have seen Esplanade Ave, the cemeteries and more if we walked. I believe the walk was just the French Quarter and a little more. Loved the bus tour!
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Looking forward th taking another tour with him!
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Trip Rating:
Incredible experience. Tour guide Clinton Scott III totally made the experience. You have a keeper with his wealth of knowledge.
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Trip Rating:
Tour exceeded our expectations. Outstanding tour guide with knowledge that connected all historical connections to era of music.
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This tour needs some work.
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Trip Rating:
I have taken 5 tours in the last few years and this one was just okay. It is billed as a music tour but there was no music in NO unless you bought the extra jazz afternoon or searched it out yourself. The dinner on Sept. 13th should have been someplace with live music and better food. Hotels were lovely but the one ulin Memphis needs to be closer to the action. The Opry Hotel was beautiful but far away from the downtown area. The cooking school dinner was excellent as well as the Grand Old Opry.. More time was needed for the Country Music Hall of Fame. Tour of RCA Studio B was excellent. The included dinners were just okay. I am not sure that they were worth the extra cost of a Collette Tour. Usually we would have a really fancy meal in our last hotel. Not another BBQ. The last dinner was okay but we were rushed through and didn't have enough time to really enjoy the music. We could have stayed but would be responsible for our own way back to the Hotel. This wouldn't be a problem if we were more centrally located. I was very surprised that there was not a meet and greet the night before in a room in the hotel. It would have made for a less chaotic Monday morning especially since there was the option of two different activities. Also having to pay for a bottle of water was not acceptable. Free cold water should have been offered at each stop. I have traveled with full coaches and keeping water in a cooler in the baggage compartment has never been an issue. Our tour guide was most helpful and always courteous.
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Great
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Trip Rating:
Trip was well organized, we were kept busy. The quality of the tours excellent, nicest group of people I've traveled with in a long time. It was nice to see the Peabody Hotel but waiting for those ducks was a complete waste of time. New Orleans was great, I would do that again
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Trip Rating:
Selection of tours was great, restaurants very good. Saw lots of good things. Transportation was well arranged.
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Group of people were super friendly. Loved everything we saw and did. The a...
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Trip Rating:
Group of people were super friendly. Loved everything we saw and did. The after tour of the back stage at the osprey was too late, too tiring.
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music history and all the great differnt styles of the bands l
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Trip Rating:
lots of insight info on each of the places visited, stories that we never knew. The driver , Andréa was outstanding. However the 2 dinners in New Orleans at the cooking class and Creole cookery were not the best choices for that kind of crusine in our opinion Peacock hotel duck was a lot of fun to see
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Trip Rating:
RCA studio B, Graceland, fritzels great musicians Pirates Bar next door Hotel locations were great 3 sisters excellent In our opinion the choices for restaurant's in the Gaylord resort lacked choices other then fast food type dinners Only one really expensive restaurant had any decent food.
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Collette makes travel educational, fun and tour guides are excellent!
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Trip Rating:
Great locations, places visited top in areas! Clinton Scott III was excellent. He was warm, always smiling & professional! He made te tour informative & stress free!
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Loved Graceland & Memphis! Despite a poorer city we saw it all & loved the BBQ place for dinner!
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Colette not up to their usual standard.
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Trip Rating:
This Collette tour wasn't up to the standard we have come to know based on previous tours which have been exceptional. Our tour manager seemed to spend more time chatting to our driver than to us. He wasn't very helpful or informative at all.
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Trip Rating:
The tour overall was only average, just! Most memorable for me was our visit to The Grand Ole Opry plus the friendliness of the other passengers on the coach. Should have been Graceland but not enough time allowed to have a proper look round.
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Colette this tour was not up to your usual standard.
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Trip Rating:
A complete and utter shambles. Completely dis-organised. Day one had to walk in the pouring rain to have a meal ( the meal at The Court of Two Sisters was not to a good standard the three man band played three tunes and that was it ). None of the inclusive meals were to a good standard. My high light of the vacation was to be Gracelands ( one hour to tour Gracelands not enough time ) the Collette rep Clinton Scott was not to a good standard and he ruined my vacation. So therefore to sum up my vacation disappointing and a waste of money.
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Trip Rating:
All inclusive meals and hotels not to a Collette standard. Memorable experience: When it was over.
Hello,
Collette Support
Thanks for reaching out about your experience while on tour with us. A member of our guest relations department will be reaching out to you shortly to get more feedback about this trip.
We have also passed this information on to our product development team. They will be reviewing this feedback and using it to enhance this tour for our future guests. Thank you for bringing this to our attention. -
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Brilliant could do it over again
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Trip Rating:
The trip and Tour Manager was amazing, I loved every minute of it. The choice of hotels and locations were very well though out and the tour Manager went beyond the call of duty.
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Trip Rating:
Visiting the clubs in Bourbon Street New Orleans, and the visit to the Grand Ole Opry
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The tour got better as we went. Nashville was a great way to end, especially at the Gaylord Opreyland facility.
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Trip Rating:
I would rather pay up front than to have to tip so many times. I also would have liked a get together on the first night so that we could get to know other tourist. The way it was the tour was almost over before we could make the rounds to meet everyone. Our tour guide did a great job with what she was asked to do, but would have enjoyed a beginning and ending evening get together.
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Trip Rating:
Pay for all trips in basic fees, rather than add them on -- tips also!!
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I highly recommend Collette tours; this was my third time traveling with them and each time has been wonderful!
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Trip Rating:
Very positive touring experience, well organized, went and saw fabulous places, good hotels
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Trip Rating:
Awesome tour, the best way to see the Music Cities!!
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A wonderful experience on the music tour
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Trip Rating:
Our Tour guide was outstanding in providing us travelers with a wonderful vacation. Everything went well between cities visited, connections with our tour bus and operator was flawless.
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Trip Rating:
Everything we did was a great experience!
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Very pleased with trip
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Trip Rating:
The tour guide was very friendly and on top of everything. All the venues were good and we had a friendly group of persons on the tour. I would definitely recommend Collette to others and plan on going on another tour next year.
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Trip Rating:
There were many memorable moments. I enjoyed the cooking school in New Orleans and the Country Music Hall of Fame.
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great
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Trip Rating:
My tour guide made this trip an especially good one. He was always helpful, looked out for everyone's interest and was fun to be with too..
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Trip Rating:
I loved the majority of this trip...I had already been to New Orleans and would have preferred the bus tour to the walking tour in the French This was a great tour for me, since I love music...given the mobility and age of the group, it would have been better to do a morning sight-seeing tour of New Orleans by bus as opposed to the walking tour of the French Quarter,,which really could be done on your own since our hotel was basically in the French Quarter, I personally would have preferred this because I wanted to get a feel of other parts of the city ie the Garden District, Treme etc. Other than that it was a great tour for me... I cant say the same for others as they only seemed to be interested in Graceland ,, Also, some of the restaurants were better than others, especially in New Orleans... I would have preferred a different restaurant in Memphis...All in all, it was a comprehensive tour with a wonderful and accommodating tour guide...Derek was just the best....
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Good trip but organization and literature could of been more accurate.
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Trip Rating:
Our latest trip on the Music tour of NOLA, Memphis and Nashville was good but not well organized. The intro package said one thing, the notice we got at the hotel said another and we were on our own too much. At first we thought we were at the wrong hotel since the literature said to meet at a different place, a second Sheraton. You should drop the Sheraton on Canal in New Orleans due to poor service. Two of our 4 day stay did not even make up the room until after 6pm. Had a good time though.
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Trip Rating:
See above. The Sheraton on Canal in New Orleans was poor with our rooms not cleaned until after 6 pm. Please drop this hotel.
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A summmon was given over dinner by a guy in the group. Very uncomfortable. Nothing from leader was said.
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Trip Rating:
Trip was OK -but hotels were bad. Dirty. I would never stay at a Sheraton again. Very unhelpful and rooms were done so very late in the day or even evening. Not good work. People were not helpful or concerned at all.
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Trip Rating:
Free time where you went and enjoyed what was there for you.
Hello Sandra,Thank you for your feedback on your recent trip with us. We're sorry to hear about the state of the hotel accommodations and staff. We have forwarded your experience to our product development team to review so they can improve the tour for future guests. We appreciate your insight!Collette Support -
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Laboured booking experience in UK
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Trip Rating:
Pleased I persevered through the booking process in the UK. I needed Business Class and initial quotes were way too high.
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Trip Rating:
I cannot speak highly enough of this tour "American Music Cities" April 2016. My first holiday with Collette and it was just the best experience. Derek Moscarelli our tour manager should come to England to teach other tour managers 'how to' everything, he was brilliant.The itinerary is well thought out and hotels exceptional especially Gaylord Grand Opry. Well worth upgrading your room here for spectacular views of lush gardens with waterfalls, bridges and walkways under atrium roof. Jazz cruise on Natchez Steamboat was super relaxing with live Jazz band music wafting out to the decks. Cookery demonstration enjoyable and informative. Every city has must-sees not least of all Memphis's Graceland. An A1 touring holiday.
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We thoroughly enjoyed the two tours that we did recently.
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Great Tour if you love music
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Trip Rating:
ok
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outstanding and would highly recommend
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Trip Rating:
the trip was well planned, the attractions were well choosen and the guides and driver was excellent
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Trip Rating:
Graceland and the grand old opry
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Trip Rating:
Great, enjoyable. Great tour manager bus driver .
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Trip Rating:
Gaylord Opryland hotel was spectacular. After that nothing quite was the same. The other hotels were good, but not spectacular like tapas hotel. There were so many experiences.....the grand ole Opry,Graceland and the French quarter were fabulous.
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INTERESING TOUR. a combined factual & very good indoor / outdoor landmarks,
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Trip Rating:
excellent tour. only change would be the 2.1/2 hour walking tour of new Orleans. a little bit tiring & loss of interest because of the long tour
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Trip Rating:
graceland in Memphis/ grand ole opre in Nashville/ bourbon st new orleans
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Music Cities tour a big hit
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Trip Rating:
The tour was well planned from start to finish. The tour manager was more than excellent. His attention to detail was remarkable.
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Trip Rating:
The highlight of the tour was the Gaylord Hotel in Nashvile, Truly a memorable place in every aspect. The Grand Ole Opry experience so much fun.
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Trip Rating:
Excellent
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Trip Rating:
An excellent tour if rather hectic in he last few days, could be 10 days especially in the Gay Lord Hotel
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Trip Rating:
Making a disc at RCA Studio B Burbon Street Grand OldOpry Beale Street Graceland
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